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Etihad Airways is the United Arab Emirates' (UAE) national airline, and its parent company is Etihad Aviation Group. It was founded by Ahmed bin Saif Al Nahyan on July 11, 2003, and commenced operating on November 5, 2003. The airline manages a fleet of nearly 100 aircraft, comprising a mix of Airbus and Boeing planes. It is the UAE's second-largest airline, operating over 1,000 Etihad Airways flights weekly and providing connectivity across Africa, Europe, Asia, the Middle East, Australia, and North America. The airline has multiple subsidiaries, including Air Arabia Abu Dhabi, Etihad Holidays, and Etihad Cargo.


Types of Classes/Cabins in Etihad Airways

Etihad Airways offers customers distinct cabin classes so that they can choose the one that suits their preferences, travel purpose, and budget. The following are its different cabin classes:

  • Economy Class
  • Business Class
  • First Class

Etihad Airways Services & Facilities

Etihad Airways offers various facilities and services based on passengers' cabin class and membership tier, making their flight travel convenient and comfortable. Below are some examples of the facilities the airline provides:

  • Entertainment Options: Etihad Airways offers passengers various entertainment options that make their flight journey enjoyable. Customers can relish their desired content and stream it on the seat-back screens. They provide numerous latest TV shows, movies, web series, audiobooks, podcasts, magazines, and whatnot. Moreover, they have a separate entertainment channel for "Children."
  • Free Wi-Fi: In addition to the entertainment facilities, the airline offers varied Wi-Fi packages so you can continue your online tasks. They offer two packages: (i) Chat package (Text-only package, ideal for chat and messaging applications) and (ii) Surf package (Unlimited data for browsing, surfing, and emails), with different rates for flights under seven hours of transit time and more.
  • In-flight Dining: Etihad Airways offers a wide variety of delicacies and beverages in its menu, offering snacks and full-course dining options. You can also pre-order your meal to request customized food according to your dietary preferences. The dishes are made with high-quality, fresh, and healthy ingredients. Please note that certain special meals are only available on flights longer than 170 minutes.
  • Amenity Kits: The airline offers amenity kits for all cabin classes, including multiple products and items you can use during your flight journey. These amenity kits comprise hand cream, noise-cancelling earplugs, an eye shade, body lotion, facial mist, and many other products. The kit is a compact tote bag that fits easily into a pocket and can be carried as a shopping accessory.
  • Special Assistance: Etihad Airways provides a myriad of facilities and services to passengers with special needs and disability, making their flight travel more comfortable and manageable. These amenities include onboard medical support, wheelchair assistance, requesting special meals for allergic issues, service dog allowance, and more.

Etihad Airways Hub

Zayed International Airport (AUH) is Etihad Airways' hub, which manages most of its domestic and international flights.

Top Etihad Airways Airports

Multiple airports are part of Etihad Airways' network, which helps manage the airline's flight movements globally. Here are some of the airports the airline serves:

  • Josep Tarradellas Barcelona–El Prat Airport/Barcelona-El Prat Airport (BCN)
  • Chhatrapati Shivaji Maharaj International Airport (BOM)
  • General Edward Lawrence Logan International Airport/Boston Logan International Airport (BOS)
  • Colombo Bandaranaike International Airport (CMB)
  • Chicago O'Hare International Airport (ORD)
  • Melbourne Airport (MEL)
  • John F. Kennedy International Airport (JFK)
  • Singapore Changi Airport (SIN)
  • Haneda Airport/Tokyo International Airport (HND)
  • King Khalid International Airport (RUH)

Top Etihad Airways Routes

Etihad Airways connects multiple prominent domestic and international destinations, guaranteeing customers seamless flight travel. Below are some of its popular flight routes:

  • Abu Dhabi (AUH) to Mumbai (BOM)
  • Abu Dhabi (AUH) to Riyadh (RUH)
  • Abu Dhabi (AUH) to Manchester (MAN)
  • Abu Dhabi (AUH) to Phuket (HKT)
  • Abu Dhabi (AUH) to Sydney (SYD)
  • Abu Dhabi (AUH) to Kuwait (KWI)
  • Abu Dhabi (AUH) to London (LHR)
  • Abu Dhabi (AUH) to Toronto (YYZ)
  • Abu Dhabi (AUH) to Chicago (ORD)
  • Abu Dhabi (AUH) to Paris (CDG)

Top Etihad Airways Destinations

Etihad Airways provides flight connectivity to more than 80 destinations, including both domestic and international locations. Here's a list of some destinations that the airline flies to:

  • Barcelona
  • Mumbai
  • Boston
  • Colombo
  • Chicago
  • Meblourne
  • New York
  • Singapore
  • Tokyo
  • Riyadh

Etihad Airways Codeshare Partners

Experience greater flexibility and convenience, and explore over 350 destinations with Etihad Airways' extended flight network through its codeshare airlines. Here's a list of all its codeshare partners:

  • ACP Rail International
  • Air Arabia
  • Air Canada
  • Air Europa
  • Air New Zealand
  • Air Serbia
  • Air Seychelles
  • Akasa Air
  • All Nippon Airways
  • Asiana Airlines
  • Avianca
  • Bangkok Airways
  • Batik Air Malaysia
  • Brussels Airlines
  • China Eastern Airlines
  • China Southern Airlines
  • Deutsche Bahn
  • Egyptair
  • EL AL Israel Airlines
  • Flynas
  • Garuda Indonesia
  • Gulf Air
  • ITA Airways
  • JetBlue
  • Kuwait Airways
  • Lufthansa
  • Middle East Airlines
  • Oman Air
  • Royal Air Maroc
  • Royal Jordanian
  • Scandinavian Airlines
  • Saudia Airlines
  • SriLankan Airlines
  • Swiss International Air Lines
  • TAP Air Portugal
  • Turkish Airlines

 


Etihad Airways Booking Process

Etihad Airways offers a highly featured and systematic online flight booking process, making it easier for customers to find and book a desired flight. To make an Etihad Airways booking online, follow the steps below:

  • Browse the official website of Etihad Airways- www.etihad.com to commence the process.
  • By default, a flight booking section will appear on the home page under the 'Book now' tab.
  • Fill out the booking section with the requested details and press the 'Continue' button.
  • Choose the desired flight from the options available and customize your itinerary.
  • Pay the applicable charges at the payment gateway to complete your flight bookings.
  • Etihad will shortly notify you with a ticket confirmation email to your registered email ID.

Etihad Airways Change & Cancellation Policy

Make yourself familiar with the airline's guidelines before you request a flight change or cancellation. Below are the crucial elements of Etihad Airways' flight change and cancellation policy:

  • Whether you will be charged for requesting a flight change depends on the fare type you have purchased.
  • The airlines do not charge any service fee to passengers who have booked a Business or First Class flight.
  • If customers with Economy Class bookings request a flight change, a flat, non-refundable service charge of $30 applies.
  • The rules may vary for particular passengers, such as elite loyalty program (Etihad Guest) members requesting a flight change.
  • Etihad Airways follows a 24-hour cancellation policy for reservations made at least seven days before the flight departure.
  • According to the policy, you can cancel your flight for free if you withdraw your ticket within 24 hours of your flight booking.

Etihad Airways Change & Cancellation Process

Etihad Airways makes it extremely simple for passengers to modify their existing flight bookings. The steps below discuss how you can request an online flight change and cancellation:

  • Go to the official website of Etihad Airways (www.etihad.com) to begin.
  • Hover over the "Manage" tab from the side menu on the home page.
  • Select the "My booking" option from the drop-down menu to continue.
  • Enter the passenger's "Booking reference/ticket number" and "Last name."
  • Press the "Search" button to access your existing flight reservations.
  • Visit the "Change/Cancel Flight" section and follow the instructions.
  • Once you finish the process, the airline will send you a confirmation email soon.

Etihad Airways Loyalty Program

Etihad Guest is a free-to-join loyalty program of Etihad Airways. It offers the enrolled members multiple advantages and allowances based on their membership status, making their flight journey more affordable and comfortable. The frequent flyer program increases and maintains the tier of the members based on their miles value. The following are the different membership tiers of Etihad Guest:

  • Bronze Tier (Entry-level tier and has no tier expiry)
  • Silver Tier (25,000 miles for reaching and 20,000 miles for maintaining the tier level)
  • Gold Tier (50,000 miles for reaching and 40,000 miles for maintaining the tier level)
  • Platinum Tier (125,000 miles for reaching and 100,000 miles for maintaining the tier level)
  • Emerald Tier (Spend $150,000 for reaching and maintaining the tier level)

How Do I Join the Etihad Airways Loyalty Program?

Here's what you need to do to enroll in the Etihad Airways Loyalty Program:

  • Visit the official website of Etihad Airways (www.etihad.com) to begin.
  • Hover over the "Loyalty" tab from the side menu on the home page.
  • Select "Join Etihad Guest" from the drop-down menu to proceed further.
  • Fill out the form with the requested details under the "Create Account" section.
  • Press the "Continue" button to complete the process and enroll yourself.
  • The airline will shortly acknowledge your Etihad Guest membership.

Etihad Airways Loyalty Program Membership Benefits

Etihad Airways Loyalty Program offers multiple advantages and allowances based on your membership tier. The following are the categories of Etihad Guest benefits:

  • Core Benefits are the basic advantages associated with the respective membership tiers. These benefits include tier level and miles expiry duration, priority services (check-in, baggage, boarding, etc.), guaranteed seat reservations, complimentary onboard Wi-Fi access, and many others. The allowances for such services vary based on membership status.
  • Custom Benefits: In addition to core benefits, members can request selective facilities from "Custom Benefits" up to a specific limit based on their membership tier. Lounge access, seat selection, home check-in, reward shop vouchers, free upgrades, and additional baggage are some services that fall under these benefits.
  • Beyond Benefits: Besides Custom Benefits, you can request "Beyond Benefits" based on your membership status. These benefits include varied facilities and services, such as a Business Class lounge pass, priority access, bonus Etihad Guest miles, and more.
  • Additional Benefits include three facilities: (i) Avis budget tier match, (ii) Al Wathba National Insurance Company insurance discount, and (iii) designated Yas Mall parking. The advantages are available exclusively for all tiers, except the Bronze tier. Moreover, the Avis budget tier match facility is unavailable for the Silver tier.

Etihad Airways Refund Policy

Reading the airline's guidelines is essential so you can conveniently request a refund. Here are the guidelines that you must comply with for requesting a refund from Etihad Airways:

  • Etihad Airways provides a 24-hour risk-free refund to passengers canceling their tickets within 24 hours of booking.
  • This policy applies only to customers who made direct bookings with Etihad at least seven days before departure.
  • The refund amount depends on the purchased fare type and whether you have flown any part of your journey.
  • Etihad credits the refund to credit or debit card payment customers within 21 days of requesting the refund.
  • For other payment methods, the airline may take up to 45 business days to process and credit the refund.

Etihad Airways Seat Upgrade Procedure

You can effortlessly upgrade to the desired and suitable seat in case you mistakenly booked an inappropriate seat with Etihad Airways. Follow the steps below to request an online seat upgrade:

  • To get started, browse the official website of Etihad Airways - www.etihad.com.
  • Hover over the "Manage" tab located on the side menu on the home page.
  • To proceed further, choose the "My booking" option from the drop-down menu.
  • Enter your "Booking reference/ticket number" and "Last name" in the respective fields.
  • Click the "Search" button to view your existing flight reservations with the airline.
  • Visit the "Seat Upgrade" section, follow the prompts, and enter the requested details.
  • Press the "Submit" button to send your seat upgrade request to the airline's officials.
  • Etihad Airways will shortly send you a seat confirmation email based on availability.

Etihad Airways Group Booking

When traveling with a group of ten or more people, you need to request a "Group booking." Whether planning a conference, school trip, destination wedding, or family holiday with multiple members, the airline has got you covered. In order to make Etihad Airways reservations for group travel, please send your group details or travel request to their email address. The following are the airline's different group booking email addresses:

  • Groups Abu Dhabi - GroupsAUH@etihad.ae
  • Groups Beirut - GroupsBEY@etihad.ae
  • Groups Dubai - GroupsDXB@etihad.ae
  • Groups Levant & Africa - GroupsLevantAfrica@etihad.ae
  • Groups Seoul - GroupsSEL@etihad.ae
  • Groups USA - GroupsUSA@etihad.ae

Etihad Airways Pet Policy

Etihad Airways makes traveling with your pet much more hassle-free. Here's a summarized view of their pet travel policy:

  • Etihad Airways permits passengers to bring dogs, cats, trained service dogs, and falcons onboard. Service animals can be carried for free.
  • Depending on the type of animal you are flying with, you must fill out the pet booking form at least 48 hours to seven days before departure.
  • Passengers are also required to email the necessary documents to the airline at least 72 hours before departure for cats and dogs.
  • Cats and dogs must be at least 16 weeks old and weigh up to 8kg, including their carrier. The accompanying customer must be an adult.
  • The pet carrier should not measure over 40 x 40 x 22 cm; in case of an extra seat purchased, it should not measure over 50 x 43 x 50 cm.

Etihad Airways Name and Date of Birth Change Policy

Here are the guidelines that you need to abide by when requesting a name or date of birth change in your Etihad Airways ticket:

  • Etihad Airways permits passengers to request a name change, including minor and major name alterations.
  • The airline does not charge any fee for title amendments and genuine typing errors up to three characters.
  • Other name corrections, such as the addition of a middle name or surname, require a service fee of US$100.
  • The airline permits only one name change per passenger, and the request must be for the same guest on the ticket.
  • You must submit a copy of your passport and other required paperwork to request a name change.

Types of Discounts & Offers on Etihad Airways

Eithad Airways offers varied discounts and deals for specific customers, making their flight travel budget-friendly. Here are some of its offers:

  • International Student Offer: Etihad Airways 10% off on Economy and 5% off on Business Class bookings for students flying abroad for studies. You must be 18 to 32 years old, have a valid student ID or acceptance letter, and be an Etihad Guest member.
  • Abu Dhabi Discounts: When flying with Etihad Airways to Abu Dhabi, your boarding pass unlocks multiple discounts across the city. You will receive exclusive offers and deals on hotel stays, mall shopping, spa visits, and dine-out in Abu Dhabi restaurants.
  • Senior Test: Etihad Airways offers a 10% discount on flights to senior citizens. Moreover, additional benefits, such as free seat assignments in Economy Class, discount on onboard duty-free purchases, lounge access, and extra baggage allowance, are some advantages that you will receive under this scheme.

Etihad Airways Coupon Code

Applying the coupon or voucher code during the booking process is one of the simplest ways to find Etihad Airways' cheap flights. Here's how to use a coupon code during the airline's online booking process:

  • Visit the official website of Etihad Airways (www.etihad.com) to commence the process.
  • By default, a booking section will appear on the home page under the "Book now" tab.
  • Select your destination, enter the coupon code in the "Promo Code" field, and fill in the rest of the details.
  • Click the "Continue" button to view the flights available for your provided travel information.
  • Choose the desired flight, customize your itinerary, and pay the discounted ticket price.
  • The airline will send you an acknowledgement email to your registered email ID shortly.

Get Last Minute Deals on Etihad Airways

High ticket costs are the biggest downside of booking flights at the last moment. However, if you access Etihad Airways flight deals, you can fly to your desired destination without breaking your pocket. Here are some tips that will help you find last-minute deals:

  • Etihad Newsletter Subscription: Subscribe to the airline's newsletter to receive notifications about last-minute deals straight to your inbox. Being a newsletter subscriber offers instant and early updates about crucial information, such as the latest offers, special fares, and exclusive deals. The subscription link is available on their website.
  • Join Etihad Guest Program: Enroll in the Etihad Airways loyalty program (Etihad Guest) and enjoy various benefits, including easy access to last-minute deals. Moreover, other allowances such as priority services, earning miles, and extra allowances make your bookings and flight journey more affordable.
  • Apply Coupon/Voucher Code: Enter your voucher or coupon code in the "Promo Code" during the online booking process to avail yourself of amazing discounts and offers. The reduced fare prices make your last-minute bookings inexpensive. You can find these coupons when transacting with the airline or its subsidiary brands and codeshare partners.
  • Stay Active on Etihad Airways' Social Media Sites so that you do not miss out on the last-minute deals, latest offers, and limited-time discounts. The airline notifies its customers over the networking sites about such offers, so do not forget to follow their social media handles.

Etihad Airways International Travel Rules

The following are certain guidelines that you should adhere to when flying internationally with Etihad Airways:

  • Arrange the necessary travel documents in advance, such as a valid visa and a passport, and check that your passport is valid for at least six months.
  • Make sure to buy travel insurance for your trip so you have coverage for the potential monetary losses. Keep the policy documents with you during the travel.
  • Reach the airport at least two to three hours before departure so that you have ample time for the airport procedures. To save time at the airport, it is advised to check in online.
  • Remember to carry the health certificates and request special services in advance when traveling with pets, pregnant women, disabled individuals, or people with particular medical conditions.
  • Do not neglect to read the airline's guidelines regarding baggage, pet travel, and other aspects, especially when flying to destinations with strict rules and regulations.

Etihad Airways Business Class

Etihad Airways promises an unparalleled and exceptional flight experience through its Business Class. Here are the facilities you can relish:

  • Comfortable Seats: Etihad Airways Business Class offers full-featured seats that can be converted into lie-flat seats. The seats are equipped with a recliner, a headrest, armrests, USB ports, power outlets, and multiple other features that make your flight journey seamless and manageable.
  • Amenity Kits: Business Class customers receive amenity kits that make their flight travel more interesting and manageable. They offer two unisex custom-designed bags, each containing a wide range of ESPA essentials and a set of deluxe Armani loungewear and slippers. The kits include a lip treatment, facial mist, body lotion, and many more items.
  • Lounge Access: While you wait for your flight, or in case of unplanned flight delays or cancellations, you can relax in the Etihad Airways lounge. It offers an ambient and serene place to work, play, dine, or relax, guaranteeing a smooth and comfortable journey from the airport grounds. The lounge provides multiple facilities, such as TV access, a dining area, and more.
  • Exceptional Dining: The airline offers its Business Class passengers a welcome drink of champagne or fresh juice. On selected routes, you can choose the desired dishes from the à la carte menu. The menu offers three-course meals, snacks, and complimentary food items. The delicacies are made of fresh, healthy, and seasonal ingredients and prepared by world-class chefs.
  • Diverse Entertainment: Flying with Business Class on Etihad Airways offers a personalized and highly engaging entertainment experience. Put on your noise-cancellation headphones and enjoy over a thousand hours of TV shows, movies, podcasts, radio channels, playlists, and games. You can stream the desired content on the on-seat screens or your device, whichever seems comfortable.

Cheapest Time & Date of Booking Etihad Airways Flight

Please refer to the pointers below to learn which is the cheapest time and day to book a flight with Etihad Airways:

  • Cheapest Time: The cheapest time to visit any destination with Etihad Airways is off-season, generally during November. The prices of flight tickets, accommodations, and other travel services are more affordable during this season.
  • Cheapest Day: Tuesday is the best day for budget-conscious travelers to board an Etihad Airways flight. The passenger volume is lowest during the middle of the week, which is why the flight fares also decrease.

Etihad Airways FAQ's

Ans. Etihad Airways offers special assistance to passengers with special needs, disability, or medical conditions, ensuring a seamless journey. These services include wheelchair assistance, priority boarding, Meet & Assist, and many more facilities.

Ans. Infants aged seven days to 23 months can fly with Etihad Airways. Moreover, children aged two to eleven can fly with "Child fare." Individuals aged over 12 years are required to purchase an adult fare.

Ans. Yes, you can check in online for your Etihad Airways flights. The airline allows passengers to check in online at least one hour before their flight departure, up to 30 hours before their flight departure.

Ans. Etihad Airways permits pregnant women to fly with them from the 29th week of their pregnancy up to the 36th week in case of a single pregnancy, and up to the 32nd week in case of multiple pregnancy.

Ans. Yes, you can pre-order your meal with Etihad Airways to book customized meals that suit your dietary preferences. The airline allows customers to request a special meal at least 24 hours before departure.

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