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Air Canada was founded as "Trans-Canada Air Lines" on April 10, 1937, and commenced operating as "Air Canada" on January 1, 1965. It is Canada's flag carrier and the largest airline in terms of size and passengers carried. The airline and its subsidiaries, including Air Canada Cargo, Air Canada Express, Air Canada Jetz, and Air Canada Rogue, manage a fleet of over 350 aircraft. It is headquartered in Saint-Laurent, Quebec, Canada. Calgary, Halifax, and Ottawa are the airline's focus cities. It is also one of the founding members of the Star Alliance.

Types of classes/cabins in Air Canada

Air Canada understands that each customer travels with them for a different purpose and has distinct travel preferences, budget, and expectations. This is why, to cater to each passenger precisely, the airline offers varied cabin classes that suit their preferences the most and enable them to fly to their desired destination without hassle. The following are the different types of flight classes the airline offers, each mentioned with its services and facilities:

  • Economy Class: Air Canada Economy Class offers the least flexibility (flight change, cancellation, etc.) but the most affordable fares, making it perfect for budget-conscious travelers. However, the airline aims to offer appropriate services and facilities so that customers can make the most of their journey at a minimal rate. Here are some of its amenities:

    • Top-rated Entertainment: Passengers can enjoy hundreds of hours of the latest and most-watched movies, web series, TV shows, and serials on their personal 8.9-inch touch-screen TV.

    • In-flight Dining: For flights under two hours of transit time, you can enjoy complimentary snacks and bar offerings. The airline also offers palatable dishes and beverages for purchase.

    • Special Amenities: For a nominal fee, an individual reading light, a pillow, a blanket kit, and earphones are available. The airline also offers a single-pin audio jack for your own headset and in-seat power for the laptop.

  • Premium Economy Class offers the best of both worlds: affordable fares and a premium flight experience. With larger seats, priority services, and many other benefits, you can have a one-of-a-kind travel experience without spending much on the flight tickets. The following are the services it offers:

    • Featured Seats: Premium Economy seats offer a greater recline, a larger seat, a comfortable seat pitch, and sufficient room to stretch out. The seats have armrests, headrests, USB ports, and power outlets.

    • Better Entertainment: You can enjoy the content of your choice on your personal 11—or 10.4-inch touch-screen TV. The airline offers the latest movies, audiobooks, TV shows, and other content.

    • Extra Allowance: Premium Economy customers can bring two free checked bags and receive priority check-in, priority security clearance, priority boarding, priority baggage handling, and many other services and allowances.

  • Air Canada Signature Class/Business Class is the airline's end-to-end premium flight class, offering world-class services, utmost comfort, convenience, and security. Below are some of the facilities their Business Class provides:

    • Exceptional Services: The airline offers special facilities to Business Class customers, such as chauffeur service, priority services, exclusive lounge access, concierge service, and more.

    • Cabin & Seats: Executive or Classic pods feature lumbar support and a massage function and can be converted into a fully flat bed. The airline offers an amenity kit containing a comfortable pillow, a cozy duvet, and a mattress pad.

    • Culinary Experience: Air Canada offers a multi-course meal service that includes a fresh appetizer, salad, palatable meals, and exciting beverages. Customers can also pre-order their meals so they can enjoy food that meets their dietary and taste preferences.


Air Canada Hub

Air Canada manages most of its domestic and international flights through its three operating bases. The following are the hubs of Air Canada:

  • Montréal–Trudeau International Airport (YUL)
  • Toronto Pearson International Airport (YYZ)
  • Vancouver International Airport (YVR)

Top Air Canada International Destinations

Air Canada provides flight connectivity to over 190 destinations, including both domestic and international regions. Here's a list of the most prominent international destinations the airline flies to:

  • Frankfurt (FRA)
  • Los Angeles (LAX)
  • Mexico City (MEX)
  • Nassau (NAS)
  • New Delhi (DEL)
  • Punta Cana (PUJ)
  • San Francisco (SFO)
  • Seoul (ICN)
  • Sydney (SYD)
  • Tokyo (HND)

Air Canada Codeshare Partners

Air Canada offers better global flight connectivity, seamless travel, and access to destinations that are beyond their network through its codeshare airlines. Below are all the codeshare partners of Air Canada:

  • Aegean Airlines
  • Aer Lingus
  • airBaltic
  • Air China
  • Air Dolomiti
  • Air India
  • Air New Zealand
  • All Nippon Airways
  • Asiana Airlines
  • Austrian Airlines
  • Avianca
  • Azul Linhas Aereas Brasileiras
  • Brussels Airlines
  • Cathay Pacific
  • Central Mountain Air
  • Croatia Airlines
  • Discover Airlines
  • Edelweiss
  • EGYPTAIR
  • Emirates
  • Ethiopian Airlines
  • Etihad Airways
  • Eurowings
  • EVA Air
  • Flydubai
  • GOL Linhas Aéreas Inteligentes
  • LOT Polish Airlines
  • Lufthansa
  • Middle East Airlines
  • Singapore Airlines
  • SriLankan Airlines
  • Swiss International Air Lines
  • South African Airways
  • TAP Air Portugal
  • Thai Airways International
  • Turkish Airlines
  • United Airlines
  • Virgin Australia

Air Canada Booking Process

Air Canada ensures customers can book the desired flight effortlessly according to their travel purpose, budget, and preferences. This is why they offer a user-friendly and effortless online booking procedure, making it easier for travelers to find a suitable flight. The following steps discuss how to book a suitable flight online with Air Canada:

  • Visit the official website of Air Canada (www.aircanada.com) to initiate the process.
  • By default, a booking section will appear on the home page under the "Flights" tab.
  • Fill out the booking section with the requested details and press the "Search" button.
  • Choose the desired flight from the provided options and customize your itinerary.
  • Pay the applicable charges at the payment gateway to complete your bookings.
  • Air Canada will shortly notify you with a ticket confirmation email to your email address.

Air Canada Flight Change & Cancellation Policy

Reading the airline's guidelines is essential to ensure you do not face any trouble when requesting a flight change or cancellation. Do you find reading the lengthy airline's guidelines a demanding task? No worries. Below are the vital components of Air Canada's flight change and cancellation policy:

  • Air Canada follows a 24-hour risk-free flight change and cancellation policy regardless of the fare type.
  • As per the policy, you are eligible for a free flight change or cancellation if you withdraw your tickets within 24 hours of booking.
  • If you fail to request the desired alterations within 24 hours of purchasing the ticket, you will be charged a fee based on your fare type.
  • Regardless of any factor, customers are required to pay the difference in fare if their new bookings are costlier than the original ones.
  • The airline offers a complimentary flight change and cancellation to the elite loyalty program (Aeroplan) members.

Air Canada Flight Change & Cancellation Process

In addition to seamless flight reservations, the airline ensures passengers can make the desired alterations to their existing bookings. The "Manage Trips" makes it easier for the passengers to modify their existing bookings. Follow the steps below to learn how to change or cancel your Air Canada flight online:

  • Browse the official website of Air Canada - www.aircanada.com.
  • Select the "Trips" tab from the side menu to proceed further.
  • Enter your "Booking reference/Ticket number" and "Last name."
  • Press the "Search" button to view your existing flight bookings.
  • Visit the "Cancel/Change Flight" section and follow the prompts.
  • Enter the requested details and cancellation reason to finish the process.
  • The airline will soon send you a flight cancellation email to your email address.

Air Canada Loyalty Program

Aeroplan is Air Canada's free-to-join and tier-based loyalty program that aims to reward its members for their loyalty towards the airline. The frequent flyer program has five membership statuses, based on which you can relish various advantages and allowances. The following are the distinct membership tiers of the Air Canada loyalty program:

  • 25k Status
  • 35k Status
  • 50k Status
  • 75k Status
  • Super Elite

How Do I Join the Air Canada Loyalty Program?

The Aeroplan program offers a highly simple enrollment process without any charges. Here's what you need to do to enroll in the Air Canada loyalty program:

  • Go to the official website of Air Canada (www.aircanada.com) to commence.
  • Select the "Aeroplan" tab from the side menu on the home page to continue.
  • Tap the "Join, it's free" button to access the loyalty program membership form.
  • Follow the prompts on the screen and fill out the form with the requested details.
  • Press the "Submit" button to submit the enrollment form and finish the process.
  • The airline will send you a membership acknowledgment email shortly.

Air Canada Loyalty Program Benefits

Air Canada's loyalty program offers multiple advantages and allowances to its members, amplifying their flight experience and making it budget-friendly. Please note that these benefits vary based on the membership tier of the respective customer. Here are some of the benefits the Aeroplan program provides:

  • Earn and Redeem Miles: Aeroplan members can earn and redeem miles when flying with Air Canada, its partner airlines, and dealing with its affiliate brands. The points help you make your flight travel affordable and also unlock multiple services and facilities, enhancing your flight experience. The number of miles you can earn per dollar varies based on your membership tier.

  • Rewards and Offers: The airline offers various exclusive bonuses and offers to its loyalty program members, benefiting their flight experience. These rewards and offers include additional earnings on Aeroplan eStore, exclusive status upgrade with Avis, eUpgrade credits, early recognition, and more.

  • Priority Services: Air Canada provides multiple priority reservation and airport services that help passengers make their flight travel affordable. These amenities include priority reservation waitlist, priority check-in, priority baggage handling, priority boarding, priority security clearance, and so on. Services are offered based on the membership tier.

  • Complimentary Facilities: In addition to miles, the airline offers multiple complimentary services and facilities that make the loyalty program members' flight journeys more affordable. Some examples of these amenities are complimentary seat selection, preferred seating, and free sports equipment handling.

  • Additional Allowance: The airline offers various allowances that improve the flight experience of Aeroplan members. They receive allowances, such as extra baggage, lounge access, earning miles and bonuses for a friend, and whatnot. Please note that these allowances depend on your membership status.


Air Canada Refund Policy

Due to the airline's flexible refund guidelines, passengers can effortlessly recover the money spent on ticket purchases for canceled flights. Here's a summarized view of Air Canada's ticket refund policy:

  • Air Canada offers all passengers a 24-hour risk-free refund policy regardless of their fare type (refundable or non-refundable).
  • According to this guideline, you are entitled to a refund if you cancel your flight within 24 hours of purchasing your flight ticket.
  • Those canceling their ticket after 24 hours of booking cannot receive a refund and will be treated based on their fare type.
  • The rules and the refund eligibility criteria may vary for frequent flyer program members and premium cabin customers.
  • The refund may take a few processing days and will be credited to the original payment method used for ticket payment.

Air Canada Seat Upgrade Procedure

In addition to flight changes and cancellations, the airline allows customers to change their seats if they choose unsuitable seats. The online seat selection and upgrade facility makes it easier for passengers to make the desired changes without hassle. Here's how to request an online Air Canada seat upgrade:

  • Browse the official website of Air Canada (www.aircanada.com) to begin.
  • Select the "Trips" tab from the side menu on the home page to proceed.
  • Enter the passenger's "Booking reference/Ticket number" and "Last name."
  • Press the "Search" button to access your existing flight reservations.
  • Based on your eligibility, you can pick "Bid Upgrade," "Last Minute Upgrade," or "eUpgrades."
  • Follow the instructions appearing on your screen to change and select the desired seat.
  • The airline will send you a seat confirmation email once you complete the procedure.

Air Canada Pet Policy

The pet owner and their pet do not face any trouble when traveling with Air Canada because of its flexible pet travel guidelines. Before you board a flight with your pet, make sure to familiarize yourself with the airline's pet travel guidelines. Below are the crucial elements of the airline's pet travel policy:

  • Air Canada permits passengers to bring their pets onboard and allows them to travel in the cabin, baggage compartment, or cargo.
  • Each customer can bring one cat or a small dog in the cabin, and it must stay inside its carrier or kennel throughout the flight journey.
  • The carrier must be soft-sided, flexible, and spacious enough for the pet to move freely, and it must fit under the seat in front of you.
  • The combined weight of the pet and its carrier can be up to 45 kg (100 lbs). The carrier's total size can be 115 (in) in linear dimension.
  • Your pet must be at least 10 weeks old. Unaccompanied minors and Premium Economy customers are not permitted to travel with a pet.
  • Customers traveling with their pet cannot select an exit or bulkhead row seat or use a medical device that needs to be stowed underneath the seat.

Air Canada Name and Date of Birth Change Policy

No need to worry in case you made a mistake entering your name or date of birth while booking an Air Canada flight. The airline offers a flexible name change policy that helps customers rectify errors in their tickets. Below are the guidelines that you need to abide by when requesting a name or date of birth change:

  • Air Canada permits only one name change for free per passenger on flights operated and marketed by them.
  • You must provide supporting paperwork for a major name change, such as a name change due to legal matters.
  • The name change facility is available only for selected fare types, flight routes, and destinations.
  • Passengers with basic fares or partially used tickets are ineligible for requesting a name change.
  • The name change must not change the customer's name entirely; otherwise, they must make new bookings.

Air Canada Group Booking

When traveling with ten or more people, booking a flight can be quite challenging to manage due to the higher number of members. Air Canada simplifies the group reservation process through its user-friendly and responsive group travel section. Here's what you need to request a group travel with Air Canada online:

  • Go to the official website of Air Canada - www.aircanada.com.
  • Select the "More" option from the side menu on the home page.
  • Scroll down and click the "Business and group travel" section.
  • Choose the "Group travel" option from the drop-down menu.
  • Tap the appropriate link to access the group reservation form.
  • Fill out the form with the requested details and press "Submit."
  • The airline will soon follow up on your group travel request.

Types of Discounts & Offers on Air Canada

Air Canada offers a wide variety of discounts and deals throughout the year to ensure customers can fly to their desired destinations without worrying about their pocket. Here are some deals the airline offers:

  • Student Offer: Air Canada offers 50% off on base fares for students traveling within Canada. Students with Aeroplan membership can save 50% on Economy base fares.

  • Special Fares: The airline offers destination-specific discounts and deals. Moreover, they provide offers on special occasions, such as Father's Day.

Air Canada Coupon Code

Travel vouchers and coupons are one of the most prominent ways to make flight travel pocket-friendly. Follow the steps below to learn how to apply the coupon code during online Air Canada flight bookings:

  • Visit the official website of Air Canada (www.aircanada.com) to begin the process.
  • By default, a booking section will appear on the home page under the "Flights" tab.
  • Enter the coupon code in the "Promotion code" field and complete the other booking details.
  • Press the "Search" button to view the flights available for the travel details you provided.
  • Select the desired flight, customize your itinerary, and pay the discounted travel charges.
  • The airline will send you a ticket confirmation email shortly acknowledging your bookings.

Get Last Minute Deals on Air Canada

When booking at the last moment with Air Canada, there is no need to worry about expensive flight fares due to limited accommodation capacity and high demand. Here are some tips that will help you find last-minute deals, making your travel budget-friendly:

  • Visit the Air Canada Deals Section: The "Deals" tab is available on the Air Canada website and application. It offers various offers and discounts for every destination. During last-minute bookings, you can access this section to find the latest deals and make travel affordable.

  • Stay active on Air Canada Social Media: The airline updates its customers and followers about its last-minute deals and latest offers through its social media sites. So, make sure to follow their networking sites and stay active on them so you never miss an update about their deals and discounts.

  • Use Travel Vouchers or Coupon: During the online flight booking process, apply the coupon or voucher code in the "Promo code" field to relish exclusive offers and discounts. This feature is not available when booking using the airline's miles.

  • Book with Aeroplan points: Join the Air Canada loyalty program (Aeroplan) to enjoy multiple benefits, such as using miles during flight bookings and getting cheaper fares. Moreover, advantages, such as complimentary services, free flight changes, and extra allowance, make the flight journey more manageable and affordable.


Air Canada International Travel Rules

Each country has a different set of rules and regulations that often make international flight travel complex. To make sure you do not come across any trouble during your flight to another nation, you must consider some factors. Below are some points that you must consider when traveling internationally with Air Canada:

  • To complete the check-in process in advance and effortlessly, you must use the TSA PreCheck facility or the web check-in and save time at the airport.
  • Reach the airport at least two to three hours before your international flight's scheduled departure time so you have ample time for the airport procedures.
  • Remember to carry all the essential documents, such as a valid visa, a passport, and a health approval letter, for a convenient international flight journey.
  • Do not skip reading the airline's guidelines and the travel rules and regulations of the country you are flying to, especially when flying with a pet.
  • Make sure to weigh your luggage before you leave for the airport to ensure they are within the weight and size limitations as mentioned by the airline.

Cheapest Time & Date of Booking Air Canada

Budget-conscious travelers often look for ways to make their trip affordable and wonder about the cheapest time to book their flight. The following are the cheapest durations to book a flight with Air Canada under budget:

  • Cheapest Time: November is the cheapest time to fly with Air Canada because it is the off-season for most destinations. Tourist traffic is minimal during this month, which is why the prices of flights significantly drop.

  • Cheapest Day: Tuesday is the most suitable day for budget-conscious travelers to board an Air Canada flight. The passenger volume is lowest on this day compared to other days of the week, resulting in reduced ticket costs.

Air Canada FAQ's

Ans. Yes, Air Canada permits passengers to check in online via its website or application at least 24 hours before the scheduled departure, regardless of their fare and travel type (domestic or international).

Ans. Kids under the age of two (infants) and above till the age of 14 (children) are allowed to travel with Air Canada. However, the travel rules and regulations vary based on the child's age.

Ans. Yes, Air Canada offers special assistance, such as airport wheelchair assistance, medical devices, curbside assistance, and other services, to disabled individuals and those with particular health conditions.

Ans. Yes, you can pre-order your meal online via the Air Canada website or application at least 24 hours before the scheduled departure for selected flight routes, destinations, and cabin classes.

Ans. Air Canada allows pregnant women to fly with them until their 36th week of pregnancy if they have no complications or a previous history of premature labour.

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