China Eastern Airlines, stylized as China Eastern, was founded on June 25, 1988, with its parent company being China Eastern Air Holding Company and Delta Air Lines. It is one of the prominent airlines in China, headquartered in Changning (Shanghai). It is China's second-largest airline in terms of passenger traffic. The airline has multiple subsidiaries, including China Cargo Airlines, China Eastern Yunnan Airlines, and many more. It manages a fleet of over 660 aircraft comprising a mix of Airbus and Boeing planes. The airline has multiple focus cities, such as Hong Kong, Taiyuan, Shenzhen, Dalian, and so on.
Types of classes/cabins in China Eastern Airlines
Every customer has different travel purposes, plans, and budgets. The airline concerned understands this, which is why each China Eastern Airlines flight features distinct cabin classes to ensure customers can find and book the one that offers them the most convenience and suitability without breaking their pocket. The following are the different flight classes the airline provides, each specified with its services and facilities:
- Economy Class is the most affordable cabin class with the least booking flexibility. This flight class is perfect for budget-conscious travelers because it offers inexpensive flight tickets. The following are the services and facilities China Eastern Airlines offers in its Economy Class:
- Standard economy seats with personal screens, featuring a wide variety of entertainment options.
- Diverse meals and beverage options with selected complimentary food items and welcome drinks.
- Access to in-flight Wi-Fi for browsing the internet, messaging, and using social media.
- Premium Economy Class is a combination of Economy and Business Class, offering the best of both worlds: affordable fares and high-quality services. This cabin class is available on all Airbus A320neos, A350s, Boeing 737 MAXs, and Boeing 787s, and select A330-300s and Boeing 737-800s. Here are the benefits it provides:
- Wider seats compared to the Economy Class with significantly more legroom and personal space.
- The seats feature adjustable headrests and armrests, a recliner, and multiple other features.
- The customers receive amenity kits, priority check-in, and additional luggage allowance.
- The on-seat screens comprise high-definition touchscreen monitors, USB ports, and power outlets.
- Business/First Class offers passengers the most convenience and comfort with the most expensive ticket prices. It is found on Airbus A330s, A350s, and Boeing 7878s. The following are the services and facilities the business class offers:
- The seats can be adjusted into lie-flat seats with additional amenities like a pillow and a blanket.
- Access to the lounge at selected airports and pre-booking (priority) of the desired seats on the flight.
- The entertainment and meal facility is top-notch, bringing you the best entertainment and delicacies.
China Eastern Airlines Hub
China Eastern Airlines offers global connectivity and efficient flight management through its multiple hubs. Here's a list of the airline's hubs:
- Kunming Changshui International Airport (KMG)
- Shanghai Hongqiao International Airport (SHA)
- Shanghai Pudong International Airport (PVG)
- Xi'an Xianyang International Airport (XIY)
- Beijing Daxing International Airport (PKX)
- Chengdu Tianfu International Airport (TFU)
- Hangzhou Xiaoshan International Airport (HGH)
- Nanjing Lukou International Airport (NKG)
- Qingdao Jiaodong International Airport (TAO)
- Wuhan Tianhe International Airport (WUH)
- Xiamen Gaoqi International Airport (XMN)
Top China Eastern Airlines International Destinations
China Eastern Airlines provides flight connectivity to over 200 destinations, including both domestic and international locations. The following are some of its prominent international destinations:
- Chicago (ORD)
- Delhi (DEL)
- Frankfurt (FRA)
- Geneva (GVA)
- London (LHR)
- Los Angeles (LAX)
- New York City (JFK)
- Osaka (KIX)
- Paris (CDG)
- Sydney (SYD)
China Eastern Airlines Codeshare Partners
China Eastern Airlines ensures customers can explore destinations that are beyond their flight network, which is why they are in a codeshare partnership with numerous airlines. The partnered airlines commit to providing seamless travel, better flight connectivity, and global reach. Below are the codeshare partners of China Eastern Airlines:
- Aeroflot
- Aerolíneas Argentinas
- Air Europa
- Air France
- British Airways
- China Airlines
- China United Airlines
- Delta Air Lines
- Etihad Airways
- Garuda Indonesia
- Hong Kong Airlines
- Japan Airlines
- Joy Air
- Juneyao Air
- Kenya Airways
- KLM
- Korean Air
- LATAM Chile
- Mandarin Airlines
- Qantas
- Saudia
- Scandinavian Airlines
- Shanghai Airlines
- Sichuan Airlines
- Vietnam Airlines
- Virgin Atlantic
- WestJet
- XiamenAir
China Eastern Airlines Booking Process
The airline ensures that customers do not face any inconvenience in finding and booking the flight of their choice that suits their budget, preferences, and travel purpose. China Eastern Airlines flight booking offers a highly user-friendly, interactive, and responsive interface that can be accessed through their website as well as their app. Follow the steps below to learn how to book a flight online with the airline concerned:
- To commence, browse the official website of China Eastern Airlines - www.ceair.com.
- By default, a flight booking section will appear on the home page under the "Book" tab.
- Fill out the booking section with the requested details and click on the "Search" button.
- Select the desired flight from the given options and customize your itinerary to continue.
- Pay the requested charges at the payment gateway to complete your flight bookings.
- The airline will send you a ticket confirmation email to your registered email address.
China Eastern Airlines Flight Change & Cancellation Policy
Most travelers are habitual of skipping the airline's guidelines because it demands a lot of time and effort. However, this often leads to problems during flight cancellations and changes. Here's the solution for all. Below is a succinct view of China Eastern Airlines' flight cancellation and change policies, discussing all its crucial components:
- The airline allows passengers to request a flight change based on their purchased fare type, booked cabin class, the destination they are flying to, and other factors.
- Regardless of the fare type, passengers are required to pay the fare difference if the ticket fare of the new bookings exceeds the price of their original bookings.
- The airline has the right to revoke your flight change request based on availability and security concerns. You can speak to their agents for further information.
- Elite loyalty program members (Platinum Eastern Miles members) may be allowed to change or cancel their flight for free up to a specific number of times for a particular duration.
- China Airlines does not allow passengers to cancel their flights online. They must seek the assistance of their support team to request a flight cancellation.
China Eastern Airlines Flight Change & Cancellation Process
Travelers often look for ways to modify their flight bookings due to sudden changes in their travel plans. Unfortunately, China Eastern Airlines does not allow passengers to cancel or make changes to their existing flight reservations online. For such instances, customers are required to reach out to the airline's support team and seek assistance to make the desired modifications or cancellations.
China Eastern Airlines Loyalty Program
Eastern Miles is a free-to-join and tier-based loyalty program of China Eastern Airlines that provides its members with a myriad of benefits and allowances. In addition to redeemable points, the airline offers Elite Qualification Points (EQP) and Elite Qualification Segments (EQS) through which you can progress to a higher membership status. The following are the different membership tiers of their loyalty program:
How Do I Join the China Eastern Airlines Loyalty Program?
Learning the enrollment procedure is essential so you can easily become a member of China Eastern Airlines' loyalty program to relish multiple benefits and exclusive facilities. Here's how to enroll in the China Eastern Airlines loyalty program:
- Browse the official website of China Eastern Airlines - www.ceair.com.
- Select the "Eastern Miles" tab at the top of the home page to continue.
- Tap "Join Us," and enter the requested details to enroll in their program.
- Press "Submit" to finish the process and become a loyalty program member.
- The airline will send you a membership acknowledgement email to your email address.
China Eastern Airlines Loyalty Program Benefits
Most travelers think that being a loyalty program member does not offer many benefits, so enrolling in it is a waste of time. However, this is not the truth. From easy access to China Eastern Airlines' cheap flight to additional allowances, the Eastern Miles membership offers a plethora of perks. The following are some advantages that you can relish through Eastern Miles membership:
- Earn and Redeem Miles: China Eastern Airlines offers miles that can be earned when transacting with the airline or its partners. The miles can be used for various purposes, such as shopping with the airline's affiliates, purchasing flight tickets, buying in-flight amenities, and more. The airline also offers Elite Qualification Points (EQP), which help you progress to a higher membership status.
- Complimentary Services: In addition to providing affordable flight fares, the airline offers various services free of charge that make your bookings and flight journey more manageable and budget-friendly. These services include complimentary seat selection and upgrade, free flight change, and more.
- Additional Allowances: The loyalty program benefits are not only limited to complimentary services, but also include various extra allowances that enhance your travel experience. These allowances include additional baggage, lounge access at selected airports, airport assistance, a dedicated support team for group travel, etc.
- Priority Services: To expedite your commute at the airport and to ensure you can board your flight seamlessly, the airline offers multiple priority services. Some examples of the priority services China Eastern Airlines offers include priority check-in, priority security clearance, early boarding and deboarding, and priority seat reservations.
China Eastern Airlines Refund Policy
China Eastern Airlines offers a highly flexible refund policy, ensuring passengers can recover the money spent on ticket purchases. To make sure you can effortlessly request a refund from the airline concerned, you must be aware of their refund guidelines. The following pointers discuss the vital components of China Eastern Airlines' refund policy that you need to qualify for in order to request a refund:
- China Eastern Airlines permits all passengers to request a refund regardless of their purchased fare type, cabin class, and other factors.
- The refund amount varies from passenger to passenger based on the portion of the ticket used or the segments of the flight journey flown.
- Whether the ticket is unused or partially used, the airline deducts a service charge from the refund or ticket value to process the refund.
- Passengers can request an online refund from the airline, which will be credited using the same bank card used to pay for the flight bookings.
- The refund application must be made within 13 months of the initial travel date for regular tickets and within 13 months of the date of issuance for non-standard tickets.
- The refund evaluation for group bookings depends on the actual number of travelers in the group compared to the specified minimum group number and the portion of the ticket used.
China Eastern Airlines Seat Upgrade Procedure
There can be instances when you mistakenly select the wrong seat for your flight journey and may want to change to another one. China Eastern Airlines enables passengers to upgrade to the desired seat, but they need to cancel their existing seat selections, and they can select a suitable one. Here's what you need to do to request a seat upgrade with the respective airline:
- Go to the official website of China Eastern Airlines (www.ceair.com).
- Select the "My Trip" tab from the menu on the home page to continue.
- Enter the requested details and tap "Search" to view your bookings.
- Visit the "Seat Selection" section and press "reserve/cancel seat(s)."
- Cancel your existing seat bookings and choose the desired one.
- Pay the requested charges (if any) to finalize your seat bookings.
- The airline will send you a confirmation email based on availability.
China Eastern Airlines Pet Policy
China Eastern Airlines not only ensures that customers can travel seamlessly but also makes sure that if they are traveling with their pets, the respective animal does not face any trouble. However, not reading the airline's guidelines can make the flight travel tough for you and your pet. Therefore, you must not skip their policies. Below are the guidelines that you need to adhere to when flying with a pet:
- China Eastern Airlines permits passengers to carry small animals, such as family cats, dogs, birds, and other domesticated pets.
- The pet must be at least six months old and should stay in its carrier throughout the flight journey, except for service animals.
- The pet carrier should be well-ventilated, leak- and escape-proof, and spacious enough for the animal to move freely inside.
- A medium-sized container should measure from 81 × 55 × 58 cm up to 91 × 60 × 66 cm, whereas large-sized containers can measure more.
- Customers are required to provide supporting paperwork for their pet travel, such as a vaccination certificate and valid entry-exit documents.
- The airline does not allow passengers to carry their pets in containers made of welded iron wire meshes, plastics, fiberglass, or other materials.
China Eastern Airlines Group Booking
China Eastern Airlines does not provide a separate and dedicated channel for group bookings. It allows customers to book up to 9 passengers in one reservation. If you want to book more than nine passengers per reservation, you can repeat the booking process for the rest of the members to create a separate reservation. Alternatively, you may inquire about special fares or discounts offered through the China Eastern sales office.
Types of Discounts & Offers on China Eastern Airlines
In addition to providing affordable flight fares, the airline offers a wide variety of deals and discounts that make flight booking for customers more budget-friendly. The China Eastern Airlines discount varies from season to season. However, the following are some of the prominent types of discounts and offers the airline provides:
- Fly with China Eastern: Until December 2025, China Eastern Airlines is offering an exclusive 6% discount promo code on eligible international flights, including one-way, round-trip, open-jaw, and connecting flights.
Get Last Minute Deals on China Eastern Airlines
Travel plans can be made at any time, even at the last moment. However, the biggest issue travelers face with last-minute plans is that flight fares are extremely expensive due to high demand and limited seat availability. Below are some tips that will help you find China Eastern Airlines flight deals to ensure a hassle-free and affordable flight journey when booking at the last minute:
- Subscribe to the airline's newsletter: Newsletter subscription enables members to receive early and periodic updates about the airline's last-minute deals, price drops, special fares, and exclusive discounts earlier than ordinary passengers. You can find the newsletter subscription link on the airline's website, and you may be charged a subscription fee.
- Enroll in Eastern Miles Program: Join the airline's loyalty program to relish exclusive benefits, including reduced ticket prices when booking at the last moment. Being an Eastern Miles member offers multiple advantages besides affordable fares that make your travel more budget-friendly, such as complimentary services and flexible bookings.
- Visit the China Eastern Social Media: Be active on the airline's networking sites so you never miss an update about their last-minute deals, latest offers, and other crucial information. Make sure to follow their social media handles and turn on the "Notifications" so you get the most out of their networking sites.
- Use Travel Vouchers or Coupons: During the online flight booking procedure, you can apply the coupon or voucher code at the payment gateway. This provides you with discounted fares regardless of your booking timings with respect to the scheduled flight departure.
China Eastern Airlines International Travel Rules
When flying across varied nations, you must be extremely cautious and be prepared in all ways because each country has different sets of rules and regulations for travelers. To simplify your work, below are some of the most valuable tips that will ensure appropriate international China Eastern Airlines reservations and make your journey more manageable. Please go through the pointers below:
- Arrive at the airport at least two to three hours prior to the scheduled departure of your international flight to ensure you have sufficient time to complete the airport procedures.
- You should prefer web check-in instead of airport check-in. The online check-in will save you time and effort and ensure seamless processing at the airport, as you no longer have to stand in the long queues.
- Remember to carry all the necessary supporting paperwork, especially when flying to nations with strict policies, traveling with a pet, members requiring special services, and other exceptional cases.
- Abide by the airline's baggage guidelines so you do not face trouble during baggage check-in or any segment of your flight journey. Weigh and measure your luggage before you leave for the airport.
- Make your flight bookings appropriately and request all the required services and assistance. Requesting any changes to your existing flight bookings can be challenging and time-consuming.
Cheapest Time & Date of Booking China Eastern Airlines
Finding the cheapest time and day to book a China Eastern Airlines flight is quite challenging because the passenger volume, travel season, the destination you are flying to, and multiple factors influence the ticket prices. The following are the most affordable durations to book a flight with the airline concerned on average:
- Cheapest Time: The off-season is the best time for travelers to book their flights to get the most affordable fares and a relaxed traveling experience. November is generally considered the off-season for most destinations.
- Cheapest Day: Tuesday is the most suitable day of the week for budget-conscious travelers to book their flight because the ticket prices are relatively lower. The passenger volume is minimal during the middle of the week, resulting in reduced flight fares.