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Japan Airlines (JAL) is an emissary airline of Japan. Its headquarters are in Shinagawa, Tokyo. It was established in 1951 in a temporary office located in the Trading Centre Director's room at Muromachi, Nihonbashi, Cho-ku, Tokyo. Initially, it was formed as a government-owned business, and it was in 1953 when it got the status of flag bearer. With the dedication, expansion, and services provided for three decades, it was in 1987 when the airline was fully privatised. Japan Airlines merged with Japan's third-largest airline, Japan Air System (JAS), in 2002, and from then on, it has become the world's sixth-largest airline in passenger carriers. 

Japan Airlines' hub

Japan Airlines operates its flights to 68 countries and regions across four continents: North America, Europe, Asia, and Oceania. Thus, to ensure the proper and efficient functioning of all its aircraft, there are a few hubs of the airline, which are: 

  • Haneda Airport (HND), Ota, Tokyo
  • Narita Airport (NRT), Chiba
  • Osaka Kansai Airport (KIX), Osaka
  • Osaka Itami Airport (ITM), Osaka

Japan Airlines' Top International Destinations

To around 395 Airports, Japan Airlines flight reached. These airports cover 68 countries. However, there are some top destinations to which the airlines fly, based on the travellers' demands and their operational schedule. Some of the top international destinations of Japan Airlines are: 

  • John F. Kennedy International Airport (JFK), New York
  • Seattle-Tacoma International Airport (SEA), Seattle
  • Vancouver International Airport (YVR), Vancouver
  • Heathrow Airport (LHR), Heathrow
  • Frankfurt Airport (FRA), Frankfurt
  • Kuala Lumpur International Airport (KUL), Kuala Lumpur
  • Indira Gandhi International Airport (DEL), Delhi
  • Antonio B. Won Pat International Airport (GUM), Guam
  • Sydney Airport (SYD), Sydney

Japan Airlines' Code Share Partner Airlines

Though it is among the world's top six largest airlines based on passenger traffic, it doesn't fly in various areas. Thus, to not disdain its passengers, it has some code-share partner airlines, through which individuals can book flights to their desired destinations. Some of the many codeshare partner airlines of Japan Airlines are: 

  • American Airlines (AA)
  • British Airways (BA)
  • Finnair (AY)
  • Iberia (IB)
  • Malaysia Airlines (MH)

Japan Airlines' Types of Classes and their facilities 

Being among the top airlines in the world, Japan Airlines offers various services and facilities to its passengers. However, it is based on their cabin and the fare class during their Japan Airlines reservations, determining the facilities they can access. Some of the top-class services offered by the airline in each cabin can be seen as:

  • Economy Class

    • You are provided with Japan Airlines' MAGIC, their in-flight entertainment system, through which you can explore various movies, games, music, etc. on your device. 
    • Make your flight full of delicacies with innovative dining menus and exceptional wines. 
    • You will have access to amenities such as magazines and healthcare services. 
    • You would receive complimentary access to its Wi-Fi services on domestic and international flights. 
  • Premium Economy Class

    • You are provided with Japan Airlines' MAGIC, their in-flight entertainment system, through which you can explore various movies, games, music, etc. on your device. 
    • Elevate your travel experience with creative dining options crafted by renowned chefs, accompanied by exquisite wines. 
    • The airline provides a range of amenities, including masks and slippers, to make your experience smooth. 
    • You would receive complimentary access to its Wi-Fi services on domestic and international flights.
  • Business Class

    • The airline will provide you with access to its MAGIC in-flight entertainment system on your device. Here, you can watch the latest movies, shows, audio, games, and more. 
    • You will be provided artfully prepared food in luxury restaurants with highly skilled chefs and hand-selected wines onboard.
    • The airline will offer you a range of amenities of a comprehensive quality that ensures a relaxed journey throughout. 
    • You would receive complimentary access to its Wi-Fi services on domestic and international flights.
  • First Class

    • A separate space has been provided for you to spend your flight journey comfortably.
    • You will have access to the best content on its MAGIC inflight entertainment. 
    • The airline will take you on a gastronomical adventure through its top-quality ingredients and finest vintages. 
    • You will be provided with a range of amenity products onboard to arrive refreshed at your destination. 
    • You would receive complimentary access to its Wi-Fi services on domestic and international flights.

Japan Airlines' Booking Process 

While you want to make your Japan Airlines flight booking, you must go through a prescribed and exact process to complete your confirmation for your dream vacation. The process should be followed so that you can book your Japan Airlines flight ticket with ease:

  • Visit Japan Airlines' official website at jal.co.jp
  • Select your travel type, domestic or international. 
  • Enter your flight route, travel dates, and number of passengers.
  • Click on "Search."
  • Choose your respective flight and travel class, and click "Select" for each flight.
  • Continue further based on your membership status with Japan Airlines.
  • Adhere to the guidelines provided according to your loyalty program level. 
  • You can select your desired seat and other additional services offered by the airline. 
  • Read the terms and conditions based on your fare ticket, and click on "Next."
  • Please provide them with your credit card details and make the payment.
  • Receive confirmation of your flight ticket at your registered email address. 

Japan Airlines' Change or cancellation policy

In case you have suddenly changed your plan and decided either not to fly or to fly at a different time on Japan Airlines from a scheduled one, you can amend your itinerary. However, for this, you have to be aware of Japan Airlines' change or cancellation policy, so that you won't face any hindrances while going through the process:

  • Japan Airlines permits you to modify your travel plans until 20 minutes prior to your flight's departure. 
  • Based on your fare rule, you may be allowed to change your flight schedule. 
  • You can't change your flight if you haven't completed the purchase. Thus, if you want to change your flight's schedule, you must cancel the whole booking and start the booking process again. 
  • You cannot add any flights once the purchase has been made. 
  • The airline allows you to change or cancel the flight of specific passengers only on a ticket for multiple passengers.
  • You must pay the cancellation and change fee based on your fare type, not the time you amend before your departure.

Japan Airlines' Change or Cancellation Process

While the condition arises that you have to change or cancel your Japan Airlines flight, it is essential to know about the exact process, so that you can make the desired amendment smoothly, and won't be charged with the airline's no-show policy. 

  • Visit Japan Airlines' official website at jal.co.jp
  • Go to your booking details through "Manage Bookings."
  • Choose the option of "Change or cancel a booking."
  • Follow the steps on the website based on the amendments you want to make. 
  • Confirm the changes you have made.
  • Complete your change or cancellation process by paying the required amount, if any.
  • Receive the confirmation of your amendments at your registered email address. 

Japan Airlines' loyalty program

JAL Mileage Bank (JMB) is Japan Airlines' frequent flyer program. You can join the program to earn and redeem multiple points to elevate your flight experience. It is free to join, and there is no annual fee or membership fee. Moreover, Japan Airlines has designed the JMB program to allow you to enjoy your flight to the fullest by designing special services for you. The airline has started the JAL Family Club to extend its family beyond Japan. There are different tiers of the airline, including:

  • JMB Crystal is the first tier of the program, and it is awarded after accruing 30,000 FLY ON Points at a minimum or 10,000 FLY ON Points and 30 flights in a calendar year. 
  • JMB Sapphire is awarded after accruing 80,000 FLY ON Points at a minimum or 15,000 FLY ON Points along with 50 flights in a calendar year. 
  • JGC Premier is awarded after accruing 30,000 FLY ON Points at a minimum or having 20,000 FLY ON Points along with 80 flights in a calendar year. 
  • JMB Diamond is awarded after accruing 100,000 FLY ON Points at a minimum or having 35,000 FLY ON Points along with 120 flights.  

How do you join and become a member of JAL Mileage Bank (JMB)?

There are various benefits and advantages of joining and becoming a member of JMB. But you can avail yourself of those benefits only after becoming a member, which can be done in the following easy steps: 

  • Visit Japan Airlines' official website at jal.co.jp
  • Click on "Mileage."
  • Tap on "JMB Online Enrollment."
  • Read the rules and conditions of acceptance, mark a tick in the provided column, and click "Next."
  • Provide your email address, to which the airline will dispatch an OTP. 
  • Provide the OTP sent to your registered email address for confirmation. 
  • Follow the further procedure as instructed by the website.
  • Complete your registration and get your JAL Mileage Bank number sent to your registered email address. 

What are the benefits of joining JAL Mileage Bank (JMB)?

Though there are various benefits of joining JAL Mileage Bank, the advantages increase with the increase in status. However, some of the common benefits that the basic ones can use can be seen as follows:

  • You would be provided with priority check-in, boarding, and baggage handling. 
  • The airline will allow you to take an extra checked baggage allowance beyond the usual one.
  • On the day of departure, you can use the priority standby service while waiting at the airport for a seat on Japan Airlines, the Oneworld alliance, or JAL Group flights. 
  • You are allowed to get access to the Airport lounges while departing on JAL Group domestic flights. 
  • Moreover, you are also allowed to redeem your miles for various awards, including upgrading your seat, booking your flight, and many more.

Japan Airlines' Refund Policy

You would want your money back while cancelling your flight with Japan Airlines. But there is a specific refund policy of Japan Airlines, which may allow you or not to get your refund, where the terms and conditions can be seen as follows:

  • You can get a refund from Japan Airlines, based on your airfare conditions. 
  • You will be provided with a refund after deducting the designated cancellation charges.
  • Refund applications are only accepted within 30 days after your ticket has expired. 
  • While the flights have been cancelled or the schedule of the Japan Airlines flights has drastically changed, special handling of the refund policy will be applied to your airfare. 
  • If you or your travel companion is unable to travel with Japan Airlines because of illness, you may receive a refund without any cancellation fees, as long as you provide the airline with a medical certificate from a qualified authority. 
  • You will receive a refund in the same form you used to make the payment, except for the cash payment, for which you have been provided with the refund in the account of your choice. 
  • If you are eligible, the airline will refund you within five business days, provided you submit the refund form through bank transfer.

Japan Airlines' Seat Upgrade Policy

While purchasing your Japan Airlines flight ticket, you may have booked in a lower fare class. But after learning about the top facilities offered by the airline, you may want to upgrade your ticket to an upper fare class. However, for an upgrade, you must know about its upgrade policy, which can be understood as follows:

  • You can upgrade your seat from Economy or Premium Economy Class, after paying an additional amount. 
  • The upgrade service is only available with Japan Airlines if seats are available in the upper class cabin. 
  • However, you are not allowed to upgrade your seat to First Class.
  • While upgrading your seat with a bid, you can make your bid up to 36 hours before your scheduled departure.
  • Passengers with a ticket number starting with 131, having a JAL international ticket, and eligible to make a bid, can bid to upgrade their seat. 
  • If the airline approves your bid, you will get an email at least 24 hours before your planned flight.
  • Additionally, you can upgrade your seat on the day of your flight through the Japan Airlines website or at the airport.
  • On the same day of departure, you can also upgrade your seat to First Class and Class J, based on the availability of the seats. 
  • You can upgrade between 3 hours and 20 minutes before your scheduled departure at the airport. 

Japan Airlines' Pet Policy

While planning to travel with your pet to Japan Airlines, you must comprehend its pet policy, which is explained below:

  • To make your pet travel on Japan Airlines, your dogs and cats must be at least 8 weeks old.
  • Pets who are pregnant won't be accepted by the airline.
  • Bulldogs and French Bulldogs won't be accepted by the airline for travel. 
  • Your pet carrier's maximum size is 45 x 45 x 41 cm (W x H x D), with a maximum combined weight of 11.5 kg.
  • For the medium size of your pet carrier, you can carry 32 x 32 x 39 cm (W x H x D), with a maximum weight of 7.4 kg. 
  • You must inform the airline about your pet carrier at least 4 days before your departure. 
  • Make sure to check in your pet a minimum of 120 minutes prior to your flight. 
  • You can bring small dogs, cats, hamsters, guinea pigs, ferrets, rabbits, etc., provided they meet the airline's terms and conditions. 

Japan Airlines' Name change and date of birth change Policy

If you have made errors while reserving your booking with Japan Airlines, you must correct the name to ensure a smooth boarding process for your flight. For such situations, you are required to know about the name change and date of birth change policy of the airline, which can be seen as follows:

  • You won't be able to board for your flight even if you change your boarding pass name and government-authorised ID.
  • You are not allowed to change passenger information on your airfare ticket, including your name and date of birth, so you must cancel the whole flight and book a new one with the correct information.
  • If you need to make minor spelling changes to your name, contact Japan Airlines' customer service team.
  • While booking your Japan Airlines ticket with the travel agent, you must contact them for any changes you want.

Japan Airlines' Group booking 

Japan Airlines acknowledges its passengers when they want to travel in a group, and thus provides its extensive group booking policy, which can be seen as follows:

  • Japan Airlines allows you to book a group booking with 10 or more passengers.
  • After completing the booking, you can't change the passenger's name or transfer the ticket to someone else. 
  • If the airline finds out that the actual person is not boarding the flight, the ticket has been booked in the name of the person on whom it was booked, then the airline will cancel their booking. 
  • You can change or cancel your booking at any time before the scheduled departure.
  • If the amendment is not made before the flight's departure and you haven't boarded the flight, the airline will cancel your subsequent flights.

Japan Airlines' Types of Discounts & Offers 

To make your flight affordable and soothing, Japan Airlines discounts have been offered by the airline. Some of the significant discounts and offers provided by Japan Airlines include:

  • Senior Citizen discount

    • Japan Airlines provides a senior citizen discount to passengers aged 65 and above.
    • Senior citizen discounts can be purchased on a one-way ticket, on the JAL website, or at the departure airport. 
    • You can book your flight using the discount from 00:00 hours of the day till 20 minutes before the flight's departure.
    • You cannot change your ticket after buying it using this discount. 
  • Special Fare discount

    • With a special fare discount, you would be offered the lowest fares.
    • These reductions are provided by the airline periodically.  
    • You can find out about these discounts through its official website. 

Japan Airlines' Coupon (Festival Coupon)

Japan Airlines allows you to book your flight cheaply using the coupon code. And you can use the code for your flight by following the simple procedure, as described below:

  • Visit Japan Airlines' official website at jal.co.jp
  • Follow the procedure for booking your flight with Japan Airlines.
  • While reaching the purchase section, the website will provide a section where you can enter a "Promotion Code."
  • Enter your coupon code there, and proceed further.
  • You will be offered your final purchase rate after including the discount. 

Japan Airlines' Last Minute Deals 

While booking your flight at the last minute, you can get various Japan Airlines flight deals by following some of the efficient tips and tricks, which can be seen as follows:

  • Subscribe to its newslettersYou can subscribe to Japan Airlines' newsletters to get timely updates about the deals and discounts offered by the airline and thus book your cheap flight, even at the last minute. 
  • Join JAL Mileage BankBy joining Japan Airlines' loyalty program, JAL Mileage Bank, you will receive various special offers on your purchases. You will often also receive an award ticket to make your last-minute flights affordable. 
  • Use its low-fare calendar- Japan Airlines provides you with a low-fare calendar. Thus, you can check the fare for the nearby date on which you are planning to travel. Thus, you can check their fares and get your last-minute flight at the best deal. 

Japan Airlines' International Travel Rules 

While travelling on an international route, you have to take care of various things, which Japan Airlines clearly acknowledges. Thus, it provides you with some international travel rules and guidelines, which you can follow to make your travel smoother. Some of the important international travel guidelines issued by Japan Airlines can be seen as follows: 

  • You must carry your passport, which is required during boarding and immigration. 
  • Ensure whether the destination you are visiting provides you with an arrival visa or if you must obtain one before arriving at your desired destination. 
  • Due to the pandemic situation, many countries require you to be fully vaccinated and carry a certificate before entering their borders. 
  • You are required to complete your check-in process at least 60 minutes before your scheduled departure.
  • You have to arrive at the boarding gate at least 30 minutes before your flight's departure. 

Japan Airlines' Cheapest Time & Date of Booking Flight

 To book Japan Airlines cheap flights, you can book your flights on Tuesday or Wednesday. While booking your flight at this time, the airline provides the fare for its flights at a cheaper rate. Moreover, you can also try to book your flight at least 2 to 6 months in advance of your flight's schedule. It will help you to get a better and even direct flight to your desired destination at an affordable rate. 

Japan Airlines FAQ's

Due to the addition of the design, some seat selection may be allowed 48 hours before the scheduled departure, so try to select your seat after that.

Irrespective of your fare type, you are allowed to get the full refund of the unused part of your ticket if the flight has been cancelled by the airline due to a storm or any other natural disaster, provided that you haven't chosen to pick another flight of the airline.

Yes, you are allowed to bring your personal medications like insulin, eye lotion, dialysis solutions, or syringes, provided that it should have professionally printed labels and a certificate issued by your doctor that describes your need to carry such medications.

No, the students are not provided with specific or special discounts, and thus, they have to travel with the normal fare with Japan Airlines.

While travelling on Japan Airlines, you are allowed to bring small dogs, cats, hamsters, guinea pigs, ferrets, rabbits, etc. (except for Bulldog and French Bulldog), provided they meet the airline's terms and conditions. 

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