banner aerplane
swap

WestJet Airlines launched its inaugural flight in 1996 with a fleet of three planes, expanding to five destinations. Since then, the airline has started offering low-cost travel in Canada, leading to a half-cut airfare and a surge in the Canadian flying population of over 50 per cent. At present, its fleet of around 200 aircraft covers over 100 destinations across Asia, Europe, the Caribbean, Central America, and North America. Regarding frequency, WestJet Airlines is Canada's second-largest airline and North America's eighth-largest airline.

WestJet Airlines: Types of Classes

WestJet Airlines offers various cabin classes for its passengers. Each class is filled with a variety of amenities and features, based on the cost provided in that specific cabin class, where the different cabin classes can be seen as follows: 

  • UltraBasic
  • Econo
  • Econo Flex
  • Premium
  • Premium Flex
  • Busiiness
  • Business Flex

WestJet Airlines: Main hub

WestJet Airlines operates its flights to over 100 destinations in various countries, making it essential for the airline to have different hubs through which it can adequately handle the operations of its flights. Thus, the airline has two main hubs within Canada only, including:

  • Calgary International Airport
  • Toronto Pearson International Airport 

WestJet Airlines' Top International Destinations

WestJet Airlines provides an extensive array of international flights to exciting destinations across North America, the Caribbean, Central America, and Europe. Travellers can explore some of the airline's premier global destinations, which showcase a variety of vibrant cultures, stunning landscapes, and unique experiences for which the passengers can delve into the following destinations:

  • Grantley Adams International Airport (BGI), Barbados
  • Philip S.W. Goldson International Airport (BZE), Belize
  • Flamingo International Airport (BON), Bonaire
  • Barcelona-El Prat Airport (BCN), Barcelona
  • Dublin Airport (DUB), Dublin
  • Heathrow Airport (LHR), London
  • Charles de Gaulle Airport (CDG), Paris
  • Leonardo da Vinci-Fiumicino Airport (FCO), Rome

WestJet Airlines' Code Share Partner:

To expand its network reach, WestJet Airlines has signed a code-share agreement with various airlines, so that its flyers can reach their desired destinations, even where it doesn't fly. Some of the popular code-share partners of WestJet Airlines can be seen as follows:

  • Aermexico
  • Air France
  • Air Transat
  • Azores Airlines
  • Cathay Pacific
  • China Airlines
  • Delta Air Lines
  • Emirates
  • Hainan Airlines
  • Virgin Atlantic
  • Qantas
  • XiamenAir

WestJet Airlines' Services & Facilities 

Even though WestJet Airlines is a low-cost airline of Canada, it provides various services and facilities to its passengers. Some of the fantastic amenities offered by the airline to its flyers can be seen as follows:

  • With WestJet Airlines, you can use Wi-Fi on your device throughout your flight.
  • With blockbuster movies and shows, you have various entertainment options, irrespective of the length of your journey. 
  • The airline will provide you with delicious cuisine options, which you can experience onboard.
  • The airline will provide access to the airport lounges based on your fare class, where you can rest and enjoy before your journey starts. 

WestJet Airlines' Booking Process 

With WestJet Airlines, you have the opportunity to effortlessly secure a flight ticket to your chosen destination. The booking process is designed to be user-friendly and straightforward. Here’s an overview of how it works: 

  • Visit WestJet Airlines' official website at westjet.com
  • In the "Book a flight" area, choose your type of journey. 
  • Afterwards, you can choose your desired departure and arrival airports, travel dates, and number of guests and click "GET FLIGHTS."
  • Be sure to choose your desired flight based on timings, connecting flights, and fare type, and proceed further.
  • Check your flight details, and click on "Continue."
  • Kindly provide the information of the passengers along with contact details for the airline to reach them in the event of an emergency. 
  • Click on "CONTINUE TO SEAT SELECTION."
  • You can select your seat for all the flights or skip the section if you want.
  • Add travel insurance, if desired, or directly go to "CONTINUE TO SUMMARY."
  • Review your bookings, accept the terms and conditions of the airline, and click on "CONTINUE TO PAYMENT."
  • Please provide them with your payment card details and billing address, and click on "PAY NOW."
  • Make the final payment and receive your itinerary confirmation at your registered email address. 

WestJet Airlines' Change or cancellation policy 

To put your mind at ease, WestJet Airlines allows you to change or cancel your pre-booked flight, as the airline understands that various circumstances can lead you to amend your plan. But there are some terms and conditions for the same, which can be seen as follows: 

  • The airline allows you to change or cancel your flight up to two hours before the scheduled departure of your flight. 
  • However, if you cancel or change your flight schedule within 24 hours of the reservation, provided that your flight departs after 24 hours since your booking, you can amend your booking without paying any cancellation or change charges. 
  • If your flight is scheduled within 24 hours of the reservation, you must pay the cancellation or change fee even though you have amended your ticket within 24 hours.
  • You must pay up to 708 CAD for the cancellation fee based on your route and fare type. 
  • UltraBasic fare passengers cannot change their flight itinerary with the airline.
  • For all other fares, passengers can change their flight schedule after paying the change fee. 
  • To change your travel details, based on your fare type and flight route, you must pay up to 590 CAD. 
  • The airline will charge a change or cancellation fee per person and per direction, except for flights to and from Europe, where the cost would be charged per person and per transaction if the cancellation is made after 24 hours from the reservation. 

WestJet Airlines' Change or Cancellation Process 

While desiring to change your plan, you must inform the airline that you won't be charged for the airline's no-show policy. Thus, you are required to be aware of the change or cancellation process of WestJet Airlines, which can be seen as follows:

  • Visit WestJet Airlines' official website at westjet.com
  • Go to the "Manage Flights" under the "Manage Trips" section.
  • Enter your reservation code and last name, and click "Search" to retrieve your booking.
  • Look for the option to modify your booking.
  • Make your desired changes.
  • Follow the instructions below based on the option that you have chosen.
  • Pay the charges, if required.
  • You will receive the confirmation of your changes at your registered email address. 

WestJet Airlines' loyalty program

WestJet Reward Program is the loyalty program of WestJet Airlines, and the members earn WestJet points, which they can redeem for various benefits. The airline's policy is made such that it is easy for Canadians to earn points and redeem them if they have a keen interest in making their travel financially affordable. You can earn the points by booking WestJet Airlines flights and vacation packages, using its partner airlines, organic credit card spending, and the WestJet Rewards eStore. Moreover, the airline offers various elite statuses to its loyal members. 

How do you join WestJet Airlines' loyalty program?

Joining WestJet Airlines' loyalty program offers a range of appealing benefits for frequent travellers. By becoming a member, you open the door to exclusive rewards and conveniences designed to enhance your travel experience. To take advantage of these valuable perks, you first need to enrol in the program. The registration process is straightforward and can be completed in a few simple steps: 

  • Visit WestJet Airlines' official website at westjet.com
  • Click "Join WestJet Rewards" in the "WestJet Rewards" section.
  • Please provide them with all the details you require and proceed.
  • Afterwards, enter your contact information.
  • Mark a tick on accepting the terms and conditions of joining the loyalty program.
  • Click on "CREATE MY ACCOUNT."

What are the benefits of joining WestJet Airlines' loyalty program?

WestJet Airlines provides several tiers of elite status to its members, each designed to enhance the travel experience with a range of exclusive benefits. These tiers offer varying levels of advantages, ensuring that frequent flyers can enjoy premium services and rewards tailored to their travel needs. The details can be seen as detailed below: 

  • You can earn points on seat selection, checked baggage, surcharges, fares and more.
  • The airline allows you to redeem your earned points on every single part of your flight journey or on vacation packages. 
  • WestJet Airlines will provide you reward on your day-to-day shopping with WestJet Rewards eStore. 
  • By utilising WestJet Wi-Fi powered by TELUS, you can work, stream, and enjoy activities as if you were at home. 
  • Additionally, the airline enables you to get updates and offers from WestJet, so you can be among the first to learn about seat sales, new destinations, exclusive WestJet Rewards offers, and more.
  • Your information would be stored with the airline, so that next time you use the airline for faster booking. 

WestJet Airlines' Refund Policy

After cancelling your WestJet Airlines flight, you may want to learn about the refund process and policies to understand what to do in such circumstances and whether you will receive a refund from the airline. Thus, the following section caters to your curiosity, which describes the refund policy of the airline:

  • While travelling in UltraBasic fare with WestJet Airlines, you are not eligible for a refund after you cancel your flight.
  • For EconoFlex fare passengers, your refund will be deposited as a credit if you cancel your booking within 24 hours of the booking date. 
  • For all other travel class passengers, you will get your refund in the original form of payment. 
  • You may get a refund from the airline, in case of the death of the passenger or their immediate family member, or the summons from the jury, which affects the date of the travel, provided that the valid documents are submitted to the airline in English, Spanish, or French. 

WestJet Airlines' Seat Upgrade

While deliberately or undeliberately booking a lower class, you now want to shift to an upper-class cabin seat to experience WestJet Airlines' best facilities. You can easily do it by upgrading your seat with the airline. However, there are some policies for making upgrades with the airline, which can be seen as follows:

  • You can upgrade your seat by buying it after paying an additional cost.
  • The airline allows you to upgrade your seat using WestJet Rewards as well. 
  • You can also submit prices to compete for the upgrade. 
  • Not all WestJet Airlines flights will enable you to make a bid.
  • The upgradation fee is non-refundable. 
  • While booking an UltraBasic fare, you cannot upgrade your seat using any method.
  • Upgrade is provided to you based on the availability of the seats in the upper cabins in your aircraft. 
  • Through the upgrade, you can enjoy the spacious seats, priority at check-in and boarding, meal options (if your flight fly over 2.5 hours), exclusive snacks and beverages, and the airline's amenity kit (when flights are to or from Europe). 
  • However, even after the upgrade, you won't get access to the lounge, lie-flat seats, guaranteed extra legroom, amenity kits on long-haul flights, and meal services on short-haul flights. 

WestJet Airlines' Pet Policy

WestJet Airlines understands the importance of your pet to you. That's why the airline works hard to ensure that your furry friend travels comfortably throughout its journey. But you also have to comply with the pet policy of the airline, so that there won't be any issues during the boarding, which can be seen as follows:

Pet Policy for the cabin

  • The airline only permits birds, cats, and dogs.
  • Per kennel, only one pet is accepted.
  • Your pet is considered to be a personal item in your allowance.
  • The dimensions of the carrier must conform to 41 x 21.5 x 25.4 cm (Length x Height x Width). 
  • The pet carrier should be leak-proof, soft-sided, secure, and well-ventilated. 
  • The airline won't carry your pet if the flight route is to or from Barbados, Ireland, the United Kingdom, Hawaii, or Jamaica. 

Pet Policy for check-in

  • The airline will charge you a fee for carrying your pet in the baggage carrier. 
  • You can book for your pet by contacting the airline's live agent.
  • The airline allows checked baggage for birds, cats, chinchillas, dogs, guinea pigs, hedgehogs, and rabbits. 
  • Aggressive breeds are not going to be accepted by the airline. 
  • The total weight of your pet must not be more than 45 kg. 
  • Your kennel's maximum size should be 101 x 68 x 81 cm (Length x Width x Height).
  • The airline will not accept pets less than eight weeks old. 
  • You are allowed to carry two pets in the same kennel, provided that both pets belong to the same species and the weight of each one is below 14 kg.

WestJet Airlines' name and date of birth change:

If you've made a mistake while booking a reservation with WestJet Airlines, don't worry—you're allowed to make corrections to your booking. However, there are specific terms and conditions that apply to this process. It's important to familiarise yourself with these guidelines to ensure a smooth correction and avoid any potential issues:

  • You can amend your booking reservation and change your name by contacting the airline's live agent.
  • When contacting the airlines' customer service, you must keep your registered email address, phone number/home address handy, wrong name, new and updated name, or any other information the agents ask for. 
  • There is no fee for minor changes in your name.
  • However, if you have to transfer your name to someone else, you must pay the change fee.
  • There is no specific policy for amending your birth date. However, you may also do so at the airline's discretion via the customer support team. 

WestJet Airlines' Group Booking:

While travelling in a group, you may need to plan your trip with so much caution so that everyone can be included in the trip in a budget-friendly manner. For this, WestJet Airlines provides you with a variety of special group booking policies, which can be seen as follows:

  • Any number of passengers above 10 comes under group booking of WestJet Airlines.
  • Children who are less than two years old are not regarded as individual travellers. 
  • You are required to make the whole payment at least 30 days before your scheduled departure.
  • The airline tries to assign your seats so the whole group sits together. 
  • Each passenger under a group booking can carry one checked bag for free. 
  • You will also receive complimentary tickets based on the number of guests you book. 
  • The airline permits name changes for guests up to 24 hours prior to your planned departure.  

WestJet Airlines' Types of Discounts & Offers 

WestJet Airlines offers various types of discounts and offers to multiple categories of its passengers. To comprehend whether you come under that category or not, you can check out the section below in detail:

  • Student discount: WestJet Airlines is starting a new initiative called "Campus'Air service," through which the airline will provide a 50 per cent discount on published freight rates on domestic shipments for the employees and students of selected Canadian universities. 
  • Military discount: The airline waives the checked baggage fee for active or veteran Canadian military personnel. Thus, any military personnel travelling with the airline, whether for business or personal reasons, can carry 3 or 4 free checked bags, depending on the aircraft. 
  • Special fare discount: The airline offers special deals on Black Friday and Cyber Monday, during which you can book your desired flight at a discounted price. 

WestJet Airlines' Coupon (Festival Coupon) 

When you obtain a coupon code from WestJet Airlines, it can be applied to any flight that is completely operated by WestJet itself, not in conjunction with its code-share partners. To use the coupon code, follow these detailed steps: 

  • Visit WestJet Airlines' official website at westjet.com
  • Start by creating a new reservation.  
  • Pick the trip you want in the "Book a flight" area.  
  • Next, you can select your preferred departure and arrival airports, travel dates, and the number of passengers.
  • Click on the "Apply discount code" and enter your code.
  • Proceed further as instructed, which is the same as making a new booking. 
  • On the payment page, you will be priced after applying the discount to your total fare, reducing your total cost.  

WestJet Airlines' Last Minute Deals 

If you want to book your WestJet Airlines flight at the last minute, but are worried about the high prices that would be charged to you, then you are not required to get tense, as the airline provide various ways in which you can get the best deals even on your last minute flights, which can be seen as follows:

  • Subscribe to WestJet Airlines' newsletter- The airline occasionally offers deals and discounts. To get timely information about them, you can subscribe to their newsletters. With the help of these deals, you can make your end time flight booking at a cheaper rate.
  • Use the low-fare calendar- The airline provides a low-fare calendar to its passengers, which sets the price of the different flights for each specific day. Thus, by making your travel a bit more flexible, you could make your last-minute flight booking affordable. 
  • Join the WestJet Airlines loyalty program- You can freely become a member of the WestJet Airlines loyalty program and get an award flight from the airline, which will help you make your last-minute flight cheaper and budget-friendly. 

WestJet Airlines' International Travel Rules 

There are various rules for travelling internationally. Thus, you must be aware of such policies to avoid issues during disembarkation. Hence, WestJet Airlines issues some international travel requirements, which can be seen as follows:

  • You have to update your passport fully. 
  • Ensure to carry all the required and current IDs.
  • Complete pre-boarding forms, if needed.
  • While travelling out of Canada, you can check the Government of Canada's official Travel Advice and Advisories website for your specific destination. 

WestJet Airlines' Business Class 

No matter if you're embarking on a lengthy international journey or a brief domestic hop, travelling in Business Class with WestJet Airlines allows you to experience a flight filled with relaxation and sophistication. WestJet Airlines offers an array of luxurious features designed to enhance your travel experience, which include: 

  • Lie-flat seats are available in this class.
  • You will be provided with a private screen and spacious pods. 
  • The airline will offer you the welcome beverages.
  • A complimentary amenity kit of premium skincare products from Matt & Nat will be provided.
  • Onboard, you can even experience restaurant-style meals inspired by Canadian cuisine.

WestJet Airlines' Cheapest Time & Date of Booking Flight

To find the most budget-friendly flight with WestJet Airlines, it's crucial to take into account the various elements that affect ticket prices. A few of the most pivotal factors in determining the cost of your fare are: 

  • Best day of the week- Based on your destination, you can buy a cheap WestJet Airlines flight ticket on Tuesday, Wednesday, and Thursday, while booking for Central America, the Caribbean, Mexico, the USA, and Canada. You can book on Monday, Tuesday, and Wednesday to get the best-priced European tickets.
  • Best month- In June, travellers may discover that WestJet Airlines offers some of the most budget-friendly ticket prices of the year. This typically marks a great opportunity for those looking to save on flights, with fares often reaching their lowest points, making summer trips more accessible for vacationers and adventurers alike.

WestJet Airlines FAQ's

No, you are not allowed to carry any bird into the Dominican Republic, whereas endangered birds and the remains of extinct birds are less likely to be exported from Mexico. 

Some holding fee would be reasonable for you to provide to confirm your group booking, which will be refunded once you make the full payment to the airline.

No, you are only allowed to change the timing of your flight in a same-day flight change, where you can request to schedule your flight 24 hours earlier than the original one. 

WestJet Airlines can't guarantee that after the upgrade, it will provide all the seats together for all the passengers on the same booking, as it is based on the availability at check-in time.

Yes, your discount code expired at 11:59 PM on the specified date, as mentioned in your discount code.

Why to book with call center

  • Expert Icon Get expert advice from our top travel specialists.
  • Customer SupportSupport Available 24/7 Anytime You Need Us

Let Us Help You Book!

Speak with a travel expert and get assistance 24/7

call now+1-888-459-6364

call now+44 20 3769 4497